Rachel Haot – Medium

17.2K Followers

Rachel Haot

Lessons learned — and what I’d do differently — as a citizen journalism pioneer

In 2006 I launched one of the world’s first citizen journalism platforms, GroundReport (it no longer exists). With the renewed citizen…

2 min readNov 28, 2022

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Lessons learned — and what I’d do differently — as a citizen journalism pioneer

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Rachel Haot

A new adventure

After 37 years in NYC — the last 10 dedicated to modernizing government and supporting the tech sector — my family is relocating to Los…

1 min readMar 3, 2021

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A new adventure

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Rachel Haot

Reinventing Public Transit for the COVID Era

Announcing the COVID-19 Challenge, and 4 Lessons Learned

4 min readJul 10, 2020

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Reinventing Public Transit for the COVID Era

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Rachel Haot

Public Transit and the Mobility Revolution

New York City has a transit system in crisis. The fundamental technologies of the mobility revolution can help fix it.

2 min readFeb 25, 2019

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Public Transit and the Mobility Revolution

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Rachel Haot

How we did it: Record growth a year into the new NY.gov

On November 12, 2014, Governor Cuomo unveiled a new New York State website for the first time in 15 years. A year later, the numbers show…

2 min readNov 13, 2015

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How we did it: Record growth a year into the new NY.gov

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Rachel Haot

What the New NY.gov Taught Us About Service

What Worked, What Didn’t & What’s Next

3 min readOct 5, 2015

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What the New NY.gov Taught Us About Service

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Rachel Haot

Government Geared To You

Introducing Local on NY.gov

4 min readMay 12, 2015

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Government Geared To You

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Rachel Haot

How New York Tech Soared in 2014

10 Milestones That Will Shape Our Future

4 min readJan 9, 2015

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How New York Tech Soared in 2014

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Rachel Haot

How to Design for Everybody

Public Design in the Digital Age

4 min readDec 10, 2014

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How to Design for Everybody

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Rachel Haot

7 Reasons We Overhauled NY’s Website

What you’ll find in our first relaunch in 15 years

4 min readNov 12, 2014

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7 Reasons We Overhauled NY’s Website

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Rachel Haot

Rachel Haot

17.2K Followers

Executive Director of the Transit Innovation Partnership. Former Chief Digital Officer for NY State and NYC. More at transitinnovation.org

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