Lessons learned — and what I’d do differently — as a citizen journalism pioneerIn 2006 I launched one of the world’s first citizen journalism platforms, GroundReport (it no longer exists). With the renewed citizen…Nov 28, 20221Nov 28, 20221
A new adventureAfter 37 years in NYC — the last 10 dedicated to modernizing government and supporting the tech sector — my family is relocating to Los…Mar 3, 20211Mar 3, 20211
Reinventing Public Transit for the COVID EraAnnouncing the COVID-19 Challenge, and 4 Lessons LearnedJul 10, 2020Jul 10, 2020
Public Transit and the Mobility RevolutionNew York City has a transit system in crisis. The fundamental technologies of the mobility revolution can help fix it.Feb 25, 2019Feb 25, 2019
How we did it: Record growth a year into the new NY.govOn November 12, 2014, Governor Cuomo unveiled a new New York State website for the first time in 15 years. A year later, the numbers show…Nov 13, 20151Nov 13, 20151
What the New NY.gov Taught Us About ServiceWhat Worked, What Didn’t & What’s NextOct 5, 20154Oct 5, 20154
7 Reasons We Overhauled NY’s WebsiteWhat you’ll find in our first relaunch in 15 yearsNov 12, 2014Nov 12, 2014